| Issue ID | 693861 |
| Internal NHTSA # | 10242961 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 14/09/08 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | I have an 04 toyota sienna with power sliding doors. The left sliding door cable snapped and stopped opening automatically. The cable was hanging on the outside. It was frayed and rusty. The door now is not functional by manual or electric. When i took the vehicle to the toyota dealership, i was told that the repair cost was $2498. 00 and that the motor, mounting brackets and other various parts would need to be replaced. I have a hard time swallowing the thought of this cost considering the cable is rusted and broke in half with no fault of my own. Although i am out of warranty period, i would think this problem, would need to be consider or looked into as a recall for this vehicle considering it is a very common complaint with 04 sienna's. You would like that with the cost of the vehicle, something like a rusty cable cord would not need to be worry. Nor would having to pay an additional $2500 out of pocket to correct a vehicle defect. I have had 4 toyota vehicles not including this one. I currently have an 04 xle limited sienna and paid a large amount of money for this vehicle not thinking that a toyota nor the model would need an extended warranty. Any consideration in this matter would be greatly appreciated. I have a spouse who is serving 15 months in iraq to try and make a difference in our society and it is a shame that i can not get any assistance or help with an issue that seems to be a manufacturer defect. |
| Vehicle Mileage at Failure | 66000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKSONVILLE , FL |
| VIN pattern | 5TDZA22C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |