| Issue ID | 639085 |
| Internal NHTSA # | 10198594 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/08/07 |
| Component | LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOC |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 toyota sienna, which overall i love. In the past 3 months, the trunk hatch has started to not hold when open & resist opening at times. It used to hold for longer, making me delay the repair. It has progressively gotten worse, so that now it closes within moments with a lot of force. I have no choice but to repair it now, at a cost of $400, or risk serious injury to myself & 3 young children. My husband & i have already been bonked on the head & back repeatedly. Toyota is aware of the defect, & the obvious risk to car owners (a majority of whom have young children i would guess as it is a minivan), but has not issued a recall. Instead they are profiting over the defect. I don't fault the service dealer that we deal with, as they have always been helpful & honest. I am upset that the toyota corp. Won't issue a recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AMSTON, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COLCEHSTER |
| Dealer's telephone number | |
| Dealer's city | COLCHESTER |
| Dealer's state code | CT |
| Dealer's ZIP code |