| Issue ID | 622937 |
| Internal NHTSA # | 10185298 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 12/03/07 |
| Component | LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOC |
| Product type code | VEHICLE |
| Description of the problem | Hatch on my 2004 toyota sienna van comes down by itself. It is the limited edition version with motorized hatch raising and lowering. It goes up and then comes down by itself. I was standing underneath and it struck the top of my head and gave me a stiff/sore neck. It does this intermittenly, not all of the time. I contacted toyota and told me my warranty is out of date and would not repair it. This is a safety issue and could cause major injury especially to a small child and i think they should be responsible. This is not like a fan belt or alternator where the failure cannot actually injury someone. I understand this has been corrected on the newer siennas that still have the same body style, so they obviously know it was a problem. |
| Vehicle Mileage at Failure | 51000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FULLERTON, CA |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 16/03/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |