| Issue ID | 620243 |
| Internal NHTSA # | 10183270 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 10/02/07 |
| Component | LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOC |
| Product type code | VEHICLE |
| Description of the problem | tl*- the contact stated that when he opened the rear liftgate of the 2004 toyota sienna using the remote control access the gate will rise to the top and immediately come down without warning. The contact stated there was an updated door stay replaced on the vehicle in januar 2006 under warranty. The rear liftgate will only lower without warning when opening using the remote. The gate did not lower without warning when it was opened manually. The contact spoke with the dealership, and was informed they would not replace or fix until they received something from toyota. The failure mileage was 28200, and the current mileage was 28400.*ak the consumer stated the rear lift gate somtimes lowers without warning during the opening cycle. Updated 03/19/07. *jb |
| Vehicle Mileage at Failure | 28200 |
| Number of Occurences | 5 |
| Source of the issue | HOTLINE VOQ |
| City and State | WEXFORD, PA |
| VIN pattern | 5TDBA22C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 19/03/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BAIERL TOYOTA |
| Dealer's telephone number | 724-772-1600 |
| Dealer's city | MARS |
| Dealer's state code | PA |
| Dealer's ZIP code |