| Issue ID | 925113 |
| Internal NHTSA # | 10462074 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 05/05/10 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 toyota sienna. The contact stated that the rear sliding door malfunctioned and became very difficult to open. The contact mentioned that the latch would not release to open and the handle broke after trying to pull the door open. The vehicle was taken to the dealer, who was unable to diagnose the failure. The manufacturer was made aware of the failure and did not offer any assistance. The dealer referred the contact to nhtsa. The vehicle was not repaired. The failure mileage was 120,000 and the current mileage was 160,000. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MORENO VALLEY , CA |
| VIN pattern | 5TDZA23C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |