| Issue ID | 852415 |
| Internal NHTSA # | 10394427 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 04/12/08 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 toyota sienna. The contact stated that the passenger sliding door would not remain closed and the latch would not catch. The vehicle was repaired twice by the dealer but the failure continued to recur. The contact called the manufacturer after the third failure who offered to cover the cost of the part and the contact would be liable for the labor costs. The vehicle was scheduled for a third repair. The current mileage was approximately 64,000 and the failure mileage was approximately 24,000. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PITTSBURGH, PA |
| VIN pattern | 5TDZA23CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |