| Issue ID | 761577 |
| Internal NHTSA # | 10305983 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/01/10 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | The right automatic rear passenger door in my 2004 toyota sienna malfunctioned suddenly, rendering it totally inoperable. It would not close all the way. Then it would not open. The dealer got it closed and said it would be $2,000 to repair and that they could not assure me that it's current closed state is safe. The hazard is that the only door for passengers to exit now is the same side as the gas intake, so if there is ever a fire, all passengers will have to climb over and out the front doors. The defective door (it appears to be metal fatigue -- on a 5 year old car!) is impossible to open at all. I have read online of many, many instances such as this. In some cases, both rear passenger doors have failed with the passenger occupants trapped inside. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | IRVINE, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |