| Issue ID | 681663 |
| Internal NHTSA # | 10233061 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/03/08 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 toyota sienna. The contact stated that both the driver and passenger rear sliding door locks were defective. Previously, one of the doors came off track and caused the glass to shatter. The dealer repaired the door and glass. On july 1, 2008, the contact's children were trapped in the vehicle because he could not unlock the doors. The children had to be removed from the vehicle through the front driver and passenger side windows. The dealer reprogrammed the computer. The manufacturer was notified, but they did not take a report. The current and failure mileages were 60,000. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ARNOLD, MD |
| VIN pattern | 5TDZA22C44SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |