| Issue ID | 648959 |
| Internal NHTSA # | 10206664 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/08/07 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Our van has power sliding doors. In the summer of 2006, the driver side door was opening when the cable snapped. The van was taken to the local dealer who was able to get toyota to supply the part ($1,000) and charged approx. $300 for labor to install new motor & cable assembly even though the van was out of warranty (approx. 65,000 miles). In the summer of 2007, the passenger door was opening when the cable also snapped. The same dealer told us to contact toyota directly, which i did. They had us go back to the dealer who informed us that it was out of warranty and would not be covered. Contacted toyota again but was told the same information that it was not covered and out of warranty. (approx. 90,000 miles) *jb |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PERU, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 30/12/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GARRANDS TOYOTA |
| Dealer's telephone number | |
| Dealer's city | PLATTSBURGH |
| Dealer's state code | NY |
| Dealer's ZIP code | 12901 |