| Issue ID | 533802 |
| Internal NHTSA # | 10114398 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 20/03/05 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | The sliding door on my 2004 toyota sienna was not opening properly, only opened about 3 inches. I took it to the dealership for oil change and to check the door on march 14th. Wheni called 90 minutes later to check the staus of the work, marco, the service rep informed me that the door was not fixed because it need a recall part, and the car need 2 other recall parts that need to be fixed. He advised that i make an appointment to bring the car back to have all the work done at the same time. The appoinment was made for march 21st. March 20th, one of my children went to open the door, forgetting that it was not work, the door flew open. I went to close the door, and it was off the back hinge, the only thing holding it to the car was the top wheel/runner apparatus at the top of the door. The door had to be tied to the inside to get the car to the dealership for repair the next day.*ak |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NANUET, NY |
| VIN pattern | 5TDZA23CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ROCKLAND TOYOTA |
| Dealer's telephone number | 358-2220 |
| Dealer's city | BLAUVELT |
| Dealer's state code | NY |
| Dealer's ZIP code | 10913 |