| Issue ID | 946569 |
| Internal NHTSA # | 10480810 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 08/10/12 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Drivers side low beam headlight stop working. Replaced hid bulb but still will not work. Swapped with passenger's side to confirm the bulb is ok (it is). There is a lot of condensation in the headlight assembly (due to the weather starting to cool down in northeast). After seeing all the complaints on this very issue i am now trying to figure out a next step. The dealership will quote me the $1k plus to fix the headlight assembly (complaints on this issue are rampant on various sienna forums on the internet) since that is the root cause of the problem. My wife is upset since this a major safety issue in the winter. I will be calling toyota to understand why they will not acknowledge a known defect in the headlamp assembly allowing condensation in and the bulbs to malfunction. |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRPORT, NY |
| VIN pattern | 5TDZA23C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |