| Issue ID | 696714 |
| Internal NHTSA # | 10245274 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 05/09/08 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | The cable of the right side passenger sliding door broke. The dealer crystal toyota at green brook, nj said they can't just replace the cable. Instead, they have to replace the motor and cable unit altogether. The cost will be $2600. I checked online and found that many people are experiencing the same problem. Also, a lot of people said the other side will have the same problem within weeks. That is, it will cost $5200 just to fix the 2 pieces of cable. Since this defect is related to the doors which is basic safety issue, i think toyota should definitely issue recall on it and not ripping off people's money. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAYNE, NJ |
| VIN pattern | 5TDBA22C74SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |