| Issue ID | 524292 |
| Internal NHTSA # | 10106542 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 17/07/04 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | The dvd player in the rear has been advertised to be for all passengers in the rear seats. It also clearly has two positions to the screen and appears to have both positions so that when children of legal size and age are sitting in the middle area they can see the screen vs it look like a negative (photo film). The dvd screen in our new sienna does not want to stay in the rear-most position. The screen can not be viewed from these middle seats unless a person is as tall as the head rests w/out the screen being in this rear-most position. Hence i drive and constantly remove my hand from the wheel, change my stature and focus of driving to reposition the screen because with every bump or expansion joint my child requests, "put it back please." "put it back please." "put it back please". Toyota totes quality but this is poor design and it will get worse as the car loosens from wear. I don't believe that this is what was intended for the design. The dealer states that it's operating normally. I asked for a technical bulletin describe the design of the entertainment system. This has not been provided to date. *nm |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | 180 |
| Source of the issue | NHTSA WEB SITE |
| City and State | UNIONTOWN, OH |
| VIN pattern | 5TDZA22C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 17/07/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CAIN TOYOTA |
| Dealer's telephone number | 330-494-8855 |
| Dealer's city | NORTH CANTON |
| Dealer's state code | OH |
| Dealer's ZIP code | 44720 |