| Issue ID | 959056 |
| Internal NHTSA # | 10492274 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/11/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Toyota sienna's equipped with power sliding doors use a plastic coated steel wire to operate the door via a wheel and motor. This plastic deteriorates over time and the steel wire corrodes and fails leading to the inoperable ability of the door in the power mode. In power mode: the door will remain closed if attempted to be opened while the vehicle is in a motion gear. It also allows the controlled open and closure of the door with an automatic reversal if the door detects obstruction. Disengaging this power mode allows the door to be opened when in motion. It also allows the door to slam closed if vehicle is parked on an incline and could injure a person not expecting the closure or opening. Toyota has offered a "service extension", not a recall, for a part that is integral for the safe operation of the sliding doors. This extension will only cover a small percentage of vehicles in their allotted time frame. The actual failed part is not available for replacement and a whole door actuator must be purchased and installed at $1100 per door. |
| Vehicle Mileage at Failure | 135000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESWICK, PA |
| VIN pattern | 5TDBA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |