| Issue ID | 917200 |
| Internal NHTSA # | 10456071 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/09/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 toyota sienna xle. Late last year, both of my power sliding doors broke within a week of each other. The cable that operates the doors frayed and snapped apart. I was able to force the doors closed but have not been able to open them since. My kids have had to climb thru the front seats until we could figure out how to fix them. I talked to my local toyota dealership and was told to fix them the cost of the parts only would be $1200 a door. This cost included a new motor and cable because toyota does not replace just the cable. I believe this cable issue should of been upgraded to a recall many years ago and is very discomforting to us who are loyal toyota drivers. We as drivers have paid $30k+ for our vehicles and believe that we should not have to deal with this type of problem on a feature that we paid for as an upgrade to the original package. This is a wide spread problem nationwide from what i have read on several websites and blogs and includes several different year models from what i understand. Thank you for allowing me to share my story and i look forward to hearing about this issue in the near future. |
| Vehicle Mileage at Failure | 113000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LUBBOCK, TX |
| VIN pattern | 5TDZA22C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |