| Issue ID | 885149 |
| Internal NHTSA # | 10428397 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 13/06/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | 6/13/2011 i brought my 2004 toyota sienna to the cedar rapids toyota to check the electrical right sliding door as it was hard to open using the electrical system and manually. Toyota applied white grease and the door was less hard to open. No electrical check was performed. 7/9/2011 that same door would not open electrically and, while opening it manually, the door made a strange noise; then, the rear quarter glass of the wing window shattered. The electrical sliding door stayed stuck in a semi-open position. Being late saturday, it could not be repaired and had to drive home with that door open, shattered glass all over the floor and seats and the deafening beeping automatic sound/signal that indicating a door is open. 7/11/2011 the car is taken to toyota of fort worth. A supervisor was called in and, despite no investigation whatsoever, the conclusion was that nothing could be done and that i should bring the car to a body shop because it didn¿ |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WORTH, TX |
| VIN pattern | 5TDZA23C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |