| Issue ID | 684439 |
| Internal NHTSA # | 10235303 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 08/07/08 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The right power sliding door cable on the 2004 toyota sienna le broke. The car was 5. 1 years old, bought new in 2003, and had 69,000 ml. On the day of problem. No indications on a sliding mechanism were prior to the incident. As always the door was activated by the remote control. It did not open on several attempts. When i approached it and tried to open by the handle i saw the cable being rusty and broken. The dealer worked with toyota on the issue and toyota offered to pay 50% of parts and labor, but my fee is still above $800. Toyota refused to cover it entirely, although the problem is well known to them. Http://toyota. Justanswer. Com/uploads/snd27613/2008-07-05_074916_sienna_sliding_door_inop. Pdf . No extended warranty on this part was offered by toyota. I can not use this door in any way until is repaired, even if i set it to act manually, it won't open more than 1/2 ft. The only way my two children can get in/out the car is from the left side door. Where one's car seat is installed. Needless to say this is a serious safety issue as the left side is the one to the road and children jump out or run to the car in a blink of an eye. |
| Vehicle Mileage at Failure | 69000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LANSING, NY |
| VIN pattern | 5TDZA23C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |