| Issue ID | 1261460 |
| Internal NHTSA # | 10825990 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 05/02/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Rear passenger electric sliding door does not open or close and failed one day. The door latch assembly is electrically operated and there is no manual override. The door can only be operated electrically and cannot be opened manually at all with out making a $1500 - $3500 repair to replace the faulty electrical system (door latch assembly and door motor) of the vehicle. This is a potentially life threatening situation for small children since if there is an accident how are you going to get the children out of the vehicle since the door cannot be operated manually? This issue needs to be investigated and a total recall of all electrical door assemblies need to be made for all years affected and a manual override needs to be engineered such that children's lives are not at risk due to faulty engineering. |
| Vehicle Mileage at Failure | 125000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | IJAMSVILLE, MD |
| VIN pattern | 5TDZA23C44SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |