| Issue ID | 933281 |
| Internal NHTSA # | 10468814 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 08/01/10 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 sienna xle limited that has always been garage kept and very well taken care of. The dash on the passenger side above the airbag has been cracking for sometime now and what once started as a small crack, is now a spiderweb of cracks that extends over the entire passenger side of the dash. When searching on the internet for a used dash i came across the following thread: http://www. Automotiveforums. Com/t959673-discuss2004_sienna_cracked_dashboard. Html and discovered this is not an isolated incident, that it has, in fact, occurred in many 04 sienna's. I, along with many others feel this is a safety hazard due to what would happen to the already cracked dash if the airbag were to deploy. I have called toyota and registered a complaint and was assigned case #: 1207232487. I have also emailed toyota with a complaint as well. Because of the number of incidents, i believe toyota should issue a recall. I need a new dash, and because it's obviously a manufacturer's defect. |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANDERSON, SC |
| VIN pattern | 5TDZA22C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |