| Issue ID | 703831 |
| Internal NHTSA # | 10251277 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SEQUOIA |
| Model Year | 2006 |
| File date | 09/12/08 |
| Component | VISIBILITY:REAR WINDOW WIPER/WASHER |
| Product type code | VEHICLE |
| Description of the problem | Vehicle rear window and rear wiper failure. Began this activity at 10,000 miles, on an intermittent basis and each time in dealership service dept., they could not recreate the problem while still in the sign in area, so no record of complaint was entered on vehicle information. Window and wiper last operated july 2008, at approximately 35000 miles; however, as this has been a very dry summer and fall, use of the equipment has not been required therefore the failure went undiscovered until approximately november 2008. At dealership, during oil change 12/13/08, attempts to address concern were meager at best. This has been an ongoing problem with this service department, and lack of documentation is toyota's only defense in refusing to fix this problem. They have determined that they have spent more than enough time on it "for free" and will not do anything else until i pay for it. The lack of documentation shows that they have a breakdown in their business practice and this issue is now unresolved. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENWOOD, IN |
| VIN pattern | 5TDBT44A16SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |