| Issue ID | 1164011 |
| Internal NHTSA # | 10692539 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SEQUOIA |
| Model Year | 2004 |
| File date | 02/03/15 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | After getting off the highway and parking, i found it hard to move steering wheel and the car began making loud noise. When our mechanic looked at it, he said the entire frame had rusted, including the part that holds the power steering fluid, causing the power steering fluid to fall out, and creating the steering problems. He determined the vehicle was unsafe to drive and recommended i called toyota dealerships to see if they would replace the frame as part of toyota's frame replacement program. I tried calling 2 toyota dealerships (including the one from which i purchased the vehicle) and both said they're not running that program anymore and there's nothing they can do. I then called toyota customer service, filed my case and requesting that frame be replaced due to the extreme rust and the problems it was causing with under 75,000 mi on it. They simply said there is nothing they can do. I am now without the vehicle, which i use for my business, and purchased just a year and a half ago. When we purchased the vehicle, we were not told there had been a recall or possible problem with rust. |
| Vehicle Mileage at Failure | 74500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOLDEN, MA |
| VIN pattern | 5TDBT44A54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |