| Issue ID | 1065961 |
| Internal NHTSA # | 10588330 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SEQUOIA |
| Model Year | 2004 |
| File date | 12/05/14 |
| Component | STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD |
| Product type code | VEHICLE |
| Description of the problem | In january 2013, we received a recall notice from toyota on our 2004 toyota sequoia as toyota was concerned about the vehicles frames rusting prematurely. Toyota-trained technicians at dealer assessed our frame and determined it was not rusting and, accordingly, we did not need a new frame. Instead, the technicians sanded the frame and applied a coating to the frame that was designed to increase the longevity of the frame by preventing rust. We had no choice in the matter. We did not choose to accept the coating in lieu of a new frame, the coating was the only option we were offered. Recently, we noticed rust on the car and returned to dealer. Dealer looked at the car and determined that the frame had completely rusted through and the car was unsafe to drive. Up until that date my family was driving the car on a regular basis having no idea it was unsafe. This is a mere 15 months after toyota technicians assessed the frame and concluded the frame was safe. I called toyota and have been stonewalled. Their position is that the recall was satisfied when they applied the coating and matter is closed. A mistake had to have been made because a frame that is safe, rust free, and coated with something to increase longevity and prevent rust has to last longer than 15 months. Dealer either erred in its initial assessment in 2013 (meaning frame was in fact rusted and should have been replaced) or erred in applying the anti-rusting coating. Bottom line is that toyota should have replaced the frames on all of their vehicles. This process of coating the frame obviously does not work and there are likely many u. S. Citizens driving sequoias that are coated but unsafe like mine. Toyota is knowingly allowing people to drive unsafe cars and must be stopped. My toyota case number is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 167000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMINGTON, CT |
| VIN pattern | 5TDB44A64S2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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