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2014 Toyota SCION Exterior Lighting Problems, Complaints and Defects

Issue ID	1038942
Internal NHTSA #	10563760
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	SCION
Model Year	2014
File date	18/01/14
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	I purchased my car back in october brand new no miles. When i was leaving the dealer ship i noticed moisture in the tail lights. I called the dealer ship they said they had to see it happening. It did not happen again till about january. I took my car in and to have them see the tail lights and they said it was a issue and replaced the drivers side tail light due to it being the only one having this issue at the time of my visit. A week after they replaced the tail light it happened again. The dealer ship expressed the concern for safety for this issue and replaced them again. While in there for this visit the owner of the dealer ship came up to me and said its a known issue with the car and that they would try their best to fix this issue. That same night after having them replaced the moisture was back in the tail lights. I returned the dealer ship and showed them it happening again. This time they refused to replaced the tail lights and told me they would contact me. I never received a phone call. I called the dealership a week later and now they are stating that it is normal to get moisture and ice in my tail light. I filed a claim with toyota/scion and i was told its normal. They could not give me an answer to why it is or tell me if there was a fix for the issue. When i brought up my concern for the tail lights possibly shorting out they said if it does to contact them. I also asked what if they do short out and i have no brake lights what would happen. They told me its my job to make it doesn't happen and that its not there problem, having moisture in a sealed tail light with no replicable bulbs is a big safety issue if moisture gets in the wiring or lights and my brake lights short out. They can not give me a straight answer and they are refraining from answering my concerns after the dealer said this next time it happens it becomes a case for the lemon law.
Vehicle Mileage at Failure	1100
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SOUTH ELGIN, IL
VIN pattern	JTKJF5C71E3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
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Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTNKHMBX8J1005425 WDBA633482X258526 WBA2K52060V791051 WAUZZZGU4T2040291 SJAAL1ZV9MC035643 JM3KE2BE9E0313108 WAUZZZGE8LB010011 WF0MXXGCHMJA86017 JKAKX450MMA009396 WP0ZZZ99ZHS172637 PNAPF1L07DG802420 WVWZZZ3CZFE471370

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2014 Toyota SCION Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2014 Toyota SCION Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?