| Issue ID | 1220704 |
| Internal NHTSA # | 10764647 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SCION XA |
| Model Year | 2005 |
| File date | 09/09/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | On september 9, 2015 after starting the car at a store - the airbag light (srs light) came on and stayed on . The owners manual said to contact toyota immediately or take the car in to a dealer. I called stevinson toyota/scion in aurora, co where the car was purchased 10 years ago. The first available service appointment was in two days on 9/11/15. The service representative said that the only problem might be if i got into an accident and the air bag might not deploy but this did not alleviate my concerns so i did not drive unless necessary. At the dealer they told me that i would have to pay $185 to have the car checked out even though i insisted that this was a safety issue and should be under warranty, but to no avail. After checking the car out toyota replaced a spiral cable and charged me $585 total. I again insisted to the service manager that this should be a safety issue and covered by toyota, but again was denied. When i searched the internet for this issue i found that this was a common and recurring problem for scions (especially the spiral cable). Later i contacted toyota directly to plead the case for making this a safety/warranty item i was told basically - tough luck - the car had more than 50, 000 miles and older than 5 years. I believe toyota is wrong on this and because of the huge problems with air bags on their cars they should consider this a serious safety issue and cover it under warranty. As a side note - while driving with the air bag light on - my wife wanted to carry a big knife in the front seat so that we could get out if it malfunctioned! |
| Vehicle Mileage at Failure | 117920 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AURORA, CO |
| VIN pattern | JTTKT604950XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |