| Issue ID | 1647794 |
| Internal NHTSA # | 11311751 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 01/11/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | 1st incident: sitting at stop light for a few mins as normal. When time to accelerate, the vehicle started lurching forward in a hard jerking motion. 2nd incident: slower traffic. When driving in slower traffic or at slower speeds, ~20-35mph the vehicle will start lurching jerking forward. Took back to dealership for inspection, there were no issues found. Dealership reset internal computer, stating that "vehicle is operating normally". Neither has issue has yet to cause an accident with any other drivers at this time. I do travel with dogs who are harnessed and seat-belted in the backseat, they would have been thrown to floor of car if not seat-belted. For myself, i get tossed forward several inches and head thrown forward. When driving in slower traffic and/or stop and go traffic, the car lurching/hard jerking forward will eventually cause an accident. All incidents have happen on dry city streets. I would assume during these incidents of the jerking forward that the break lights do not alert rear drivers that the car is in a stop/go motion. |
| Vehicle Mileage at Failure | 850 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TALLAHASSEE, FL |
| VIN pattern | 2T3W1RFV8KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |