| Issue ID | 1626502 |
| Internal NHTSA # | 11288863 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 01/04/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I leased a new 2019 toyota rav4 xle in april and since that day have had issues. If you are stopping and then go to push the gas again, you will lurch forward. Also if you ease off the break, it will rock back and forth. I describe it like trying to drive a stick shift when you don't know how to use the clutch. Also if you stop and go to turn into traffic or left across an intersection, it will delay and not go fast enough and then you push harder and it rockets forward. I have experienced 3 near accident situations due to this delay. I called my dealership about the issue and they said they didn't know anything about it. I spoke to the customer relations manager and he said the car needs to learn my driving habits, it could take up to 10k miles, and that it's normal. I told him i wasn't happy and wanted out of the vehicle as it's a safety issue, uncomfortable, and kind of scary. He told me i signed a contract and there wasn't anything they could do. I called and informed toyota corporate. I brought the car in for a full diagnosis in june. They said everything was normal. I brought it in again in october. They did the software update. The car drove better for about 3-4 weeks and started up again. I called and scheduled to bring it in november. They said the software update hadn't taken fully and needed to be re-run. I left and still had the issue. I called toyota corporate again and started the process for lemon law and the had my car for 3 days. They could not get the car to re-create the issues and so therefore there is nothing they can do and they will not be sending out the corporate master technician. They said the 1-2 second delays are normal for the computer while it tries to determine if it should shift up or down. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LARGO, FL |
| VIN pattern | JTMW1RFV0KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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