| Issue ID | 1719162 |
| Internal NHTSA # | 11389239 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 29/05/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On dec 14, 2020 i received an interim notice from toyota concerning my 2019 rav 4. I bought the car new (leftover) on may 29, 2020. When i received the interim recall i had had the car for almost seven months with approximately 3500 miles on the odometer. Subject of recall: vehicle may stall while driving. "the vehicle may stop operating (stall) and the driver would be unable to restart it". "if a vehicle stall occurs while driving, this could increase the risk of a crash". "we will notify you again when the remedy is available". I have done extensive research since it involves my safety as the driver. As stated there is no remedy. The 'list' at toyota was started in jan of 2020 for affected models. My car was added to the list in oct which means i drove for two months before being notified of a very serious recall. The repair plan is divided into phases. My rav 4 was phase 10 (!!) but has been moved to phase 11. The target date for repair is late march but since there is no fix for the problem i doubt this date is feasible. After a lot of back and forth with toyota via the dealership and my insistence that the car is a danger to drive, especially on highways, i left my car at the dealership and received a loaner. I am a 70 year old widow and spending $36,000 for a car was a very big decision. I am still making monthly payments on a vehicle sitting at the dealership indefinitely. I have spoken with toyota representatives about repurchasing the car for the purchase price but apparently they rarely do this. The fact there is no replacement part leads me to conclude toyota is reckless and uncaring about the lives of its buyers. I have dealt with many recalls in my lifetime but nothing as frightening as this. I feel strongly toyota has a responsibility to the consumer to offer a monetary (repurchase price) solution to the interim recall . (i don't know how to upload) |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW CANAAN, CT |
| VIN pattern | 2T3N1RFV7KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |