| Issue ID | 1652758 |
| Internal NHTSA # | 11318407 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 07/09/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | our new in september 2019 toyota rav 4 hybrid has the fuel problem that it appears thousands of others do. It has a 14. 5 gallon tank, but the system won't allow you to fill the tank. At every gas station, the pump is initially shut off with many gallons left to go to fill the tank. This leads to a situation where you have trickle fill to get it close to full. Trickle a little in, the vapor system shuts it off---and do that again and again and again until you feel you are close to full. It's easy to overfill and easy to spill gas onto the ground while doing so . I have returned to my toyota dealer twice and complained about the fuel problem. They assured me toyota was working to solve the problem. Apparently toyota has known about this problem since may of 2019, however, toyota continues to sell this vehicle with a known defect. I was not advised of this known defect when i purchased the car. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT WASHINGTON, NY |
| VIN pattern | 2T3MWRFV7KWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |