| Issue ID | 1651939 |
| Internal NHTSA # | 11317800 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 20/08/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I bought my car brand new in august 2019 and within a few months began to see issues with the gas tank fill-up and mileage gage. The main issue i saw was the gas tank not being able to fill all the way. When i fill the tank up normally (letting the gas pump run and click off on its own), the tank fill-up gage shows it only about 3/4 of the way full (i. E. The gas pump stops filling significantly short of the tank being full). After this, i forcefully top up the tank numerous times (6-7 times) to get it even close to the full mark on the tank gage. Even when the gage reads the tank as full, i've only filled up the tank about 10 gallons even though the tank is supposed to hold 14 or 15 gallons. Additionally, the miles to empty gage seems off from reality. When tracking my miles, the gage seems to be around 50 miles off calibration from how far i travel (i. E. When i travel 200 miles, the miles to empty reading decreases 250 miles). This may or may not be related to the gas fill-up issue. I called my local dealership regarding this issue, who informed me they were aware of this issue and have put me on a list of other owners who are dealing with the same issue. It seems that this is a very prevalent issue. It has been 6 months since purchasing my car and i still have not heard of any fix. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEENAH, WI |
| VIN pattern | JTMMWRFV1KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |