| Issue ID | 1651889 |
| Internal NHTSA # | 11317761 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 08/11/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Toyota is knowingly selling and not repairing a potentially non-compliant vehicle. I purchase a 2019 toyota rav4 xse hybrid and toyota did not disclose that there was a gas tank issue. Toyota is false advertising that gas mileage and continuing to sell the 2019 and 2020 rav4 hybrids with the same gas tank issue. The gas tank will not fill to its advertised capacity and it is not get the advertised mpgs. It has a 14. 5 gallon tank but will only take 9 gallons on empty. And i have only been getting 30 mpg and the advertised is for 41mpg. Toyota is aware of the problem and have been aware for about a year now and has not fixed the problem. I have taken my car in and i was told there is no fix. I opened a case with toyota and have yet to be reached out to so i can get the problem resolved. I purchased this car because of the gas tank and mpgs and now i purchased for nothing, this tank and mpg issue should have been disclosed at the time of purchase so i would have had the right to make a decision to purchase or not. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALTA LOMA, CA |
| VIN pattern | JTMEWRFV4KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |