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2019 Toyota RAV4 Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1650809
Internal NHTSA #	11316937
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2019
File date	09/03/20
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Like many others who bought a new generation rav4 hybrid (it seems to affect all trims as long as it's hybrid), i cannot get more than maybe 10 gallons in the tank. Advertised is 14. 5 gallons, and there is no such thing as a 4+ gallon reserve in a private vehicle, even commercial vehicles. Toyota responded with "call us" after 5 or 6 emails. I drained it of fuel driving from texas to california, let it run dry until it was electric only, then took it to the gas station (literally right around the corner from where i was), and it still clicked the pump off - to full (though it doesn't read full anymore, it sits just below "f") - at just over 10 gallons. I have squeezed every last drop i could once and it didn't even read 11 gallons from empty, though i don't normally ever do that so the evap canisters don't get burned out. The average mpg and estimated range on the screen adds up with the math for only having about 10 gallons in the tank, 36. 3 average with just over 10 gallons gives me about 300 miles, which is about what the odometer sees per fill from 1/4 full, when i usually fill up. It's been almost a year and toyota has been of zero assistance even acknowledging this, though 2 dealerships in texas (where i bought it) told me it was a known issue, and 2 in hawaii (where i live now) repeated that info. Again, this is a hybrid xse - the premier model for sporting i wanted, the light sporting i do anyway, and it has other problems too. One is decades old with the rav4 (window rattle), the other is with the a/c switching between modes. I can live with the other two, but not getting what was advertised in the fuel tank is worthy of complaint seeing as how many hundreds of others posted online about it this past year. Toyota needs to address this problem before it becomes yet another legal battle for them.
Vehicle Mileage at Failure	400
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WAHIAWA, HI
VIN pattern	JTMEWRFV2KJXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUZZZF27MN074094 1XKAD49X39J252501 WF0JXXGAHJHD08259 TMADB51CP9J031115 JN1TANY62U0001204 X7LRJC2AX63980885 WDB1240881F289254 SJNEAAK11U4069125 2FZAASDJ19AAG4339 JN1TANZ50U0101894 1GC3YLE75NF240338 3FMTK3SU1PMA05848

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2019 Toyota RAV4 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2019 Toyota RAV4 Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?