| Issue ID | 1621756 |
| Internal NHTSA # | 11282371 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 01/05/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | No matter how many times i fill up the tank with gas, i can never reach anything over 9 gallons, and this car reportedly has a 14 5 gallon tank. The dealership already replaced my original gas tank, before that my car would never get to the f on the fuel gauge. Now it tells me i have low fuel and need to fill up, but only lets me put on 9. 5 gallons max, even when it tells me i have zero miles left before empty. Since the fuel economy and size of this hybrid gas tank are what lead me to the car in the first place, i'm incredibly disappointed and have gotten nowhere with toyota customer service. I bought the car in april and still, more than 6 months later, they don't have a fix. This is super upsetting and since this is my first experience with toyota, i don't plan on ever buying another. Another month and i'm going to file under the lemon law because this car definitely is not what it is supposed to be and no one at the company seems to care. I've taken it in to multiple dealerships, multiple times and they tell me there is no fix yet. They don't think the issue is the fuel tank, but the system that tells you how much fuel you have left in the car, the same system that tells you your average mpg. It's telling you that your tank is empty too soon, so when you fill up, you don't really need to. While logging my trip mileage, i'm only ever able to get at most 350 miles per tank, instead of the promised over 500 miles per tank with an low-balled average mpg of 37. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAXAHACHIE, TX |
| VIN pattern | JTMDWRFV9KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |