| Issue ID | 1609085 |
| Internal NHTSA # | 11267751 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 11/05/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The 2019 rav4 hv gas tank dry fill capacity is 14. 5 gal us. Refueling always automatically stops prematurely at fuel gauge 3/4 full, which corresponds to several gallons dispensed less than a properly full tank. The gas gauge is accurate. This has occurred with every refueling since the first fueling when the car was new. The problem reduces the effective range on one tank of normally dispensed gas by around 100 miles or more. Range is a big selling point of the hybrid model! Furthermore, filling very very slowly to coax the tank to accept a properly full fill can cause no automatic shutoff of the gas pump to occur, which can result in excessive fumes or overfilling. This is unsafe. The problem has been reported to toyota usa by me and by the dealer. The dealer has a technical case number and i have a technical assistance case number. Toyota's response for the last 5 months has been that there is no fix available. The car is still eligible for refund or replacement under the lemon law provisions (<15k driven or 1 year). The problem has been reported by others: https://www. Cargurus. Com/cars/discussion-t84539_ds1052289 https://www. Toyotanation. Com/threads/cant-seem-get-a-full-tank-of-gas. 1654530/ https://www. Toyotanation. Com/forum/1004-rav4-5th-gen-hybrid-xa50-2019/1654324-anyone-have-any-issues-w-19-rav4-hv. Html https://www. Rav4world. Com/forums/201-4-5-electric-rav4-hybrid-ev/298909-difficulty-getting-fuel-tank-full. Html |
| Vehicle Mileage at Failure | 67 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ARLINGTON, MA |
| VIN pattern | JTMLWRFV7KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |