| Issue ID | 1602161 |
| Internal NHTSA # | 11256380 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 25/07/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2019 toyota rav4 hybrid limited built in japan has a fuel fill up issue that pevents the car from being fully fueled under normal circumstances. The gas pump will shut off 1-2 gallons before the tank is actually full, meaning that in order to get a full tank, the user has to force fuel into the tank. This presents two problems: 1) this is a concern because there is some sort of pressure issue inside the gas tank that's prevening proper filling which could result in gas spewing out of the filler hole and presenting an environmental/safety/fire hazzard. 2) with a gas tank that's listed at 14. 5 gallons that advertises a range of 600+ miles on a tank of gas, you effectively have a useable fuel quantity and range well below what toyota advertises meaning they are engaging in false advertising. My dealer is aware of this issue since other owners are experiencing the same or similar issues, but so far, toyota is unable to address this fuel filling issue. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | USAF ACADEMY, CO |
| VIN pattern | JTMDWRFV0KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |