| Issue ID | 1600699 |
| Internal NHTSA # | 11255325 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2019 |
| File date | 13/04/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The fuel tank is either unable to fill to the rated capacity or is out of calibration. This causes the station pump to stop providing fuel before the tank is full. In order to obtain anywhere near a full tank of gas you must ignore the pumps automatic shutoff and guess as to when to stop. This is clearly a safety issue as not knowing when to stop can cause fuel to spill from the vehicle. This has been happening since the first fill up of the vehicle in april of 2019 and continues to this day (september 2019). Toyota has replaced the fuel sending unit but the issue still persists. They have not issued any service bulletins or warnings regarding this issue but claim it is widespread for the 2019 rav4 hybrid. They also claim no more repair attempts will be made as they do not know what the issue is or how to fix it. |
| Vehicle Mileage at Failure | 400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN LEANDRO, CA |
| VIN pattern | JTMDWRFV7KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |