2019 Toyota RAV4 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

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2019 Toyota RAV4 Fuel Propulsion System Problems, Complaints and Defects

 Issue ID1598289
 Internal NHTSA #11253483
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelRAV4
 Model Year2019
 File date04/09/19
 ComponentFUEL/PROPULSION SYSTEM
Product type codeVEHICLE
 Description of the problemMy 2019 rav4 xse hybrid model was recently purchased and i began to notice some discrepancies in what the vehicle had advertised for dte versus size of the tank. The vehicle's manual says this car has a 14. 5 gallon tank, but the last 3 times i had gone to refill, the pump usually shuts off around 9-11 gallons and the meter jumps back to the full mark. The manual also says there's a 2. 2 gallon reserve for safety, but that math does not add up to how much i fill up when the gas light turns on. 30mi left on dte, i usually run it until i have about 10mi left and even then upon refuel i barely break the 10 gallon mark, so where's the other 2. 3 gallons (minus the 2. 2 reserve)? I currently get on total average 38. 8 mpg. After a full refill, the needle is at the full mark, my dte at the time usually reports 475 mpg, but each time my refill light comes on, my odo meter (i reset each time at refuel) only has me at about 380-400 miles driven. Now, i get that dte dynamically changes, but with over 100 estimate miles difference? That's completely insane and false advertising. I've also noticed that everytime i restart my car, the dte always somehow loses a few miles from the last reported number. So say i have 400 miles and drove 20 in trip a (dte ~380mi), i would turn off the car, turn it back on, and the dte would report 373 or something in that ballpark. Each and every time the dte always seems to reduce upon engine start, which gets me closer to my total mileage by refuel around 380... A far cry from the initial ~475mi. There's been numerous reports from others regarding the same issue and it's completely disheartening to have spent so much money on a hybrid vehicle no less that i can hardly get 400 miles on a full tank with a constantly fluctuating dte measurement.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateMONTEREY PARK, CA
VIN pattern JTMEWRFV2KDXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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