| Issue ID | 1543579 |
| Internal NHTSA # | 11184379 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2018 |
| File date | 24/02/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Our 2018 rav4 windshield spontaneously cracked starting at the point where the windshield camera is mounted on the front with rear view mirror attached. We do not recall that anything hit the windshield, and the crack appeared on the car overnight while parked in our driveway. The crack starts at the top of the windshield where the safety sense 2. 0 camera is mounted, and extends down almost halfway to the bottom, and then makes a 90 degree turn toward the driver's side door, extends for about 1 1/2 ft., and then makes another 90 degree turn down toward the windshield wiper for approximately 3". The photo does not show how long the crack is, but mostly where it begins. We have added red lines to show the first 90 degree turn, and dotted line to show the extended crack that is not visible, and the 2nd 90 degree turn. We believe that the windshield design and construction is faulty, and we understand that the prius model is already in legal talks with toyota over the same problem. This should be a recall by toyota, although our toyota dealership is not taking responsibility for this spontaneous cracked windshield which we did not cause. The dealership quoted a price to us for them to replace it for just under $1,600. We feel that this is wrong and unfair. |
| Vehicle Mileage at Failure | 8800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RUIDOSO, NM |
| VIN pattern | 2T3BFREV6JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |