| Issue ID | 1502879 |
| Internal NHTSA # | 11138818 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2018 |
| File date | 26/09/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | We were returning from daytona beach, fl on 09/26/2018 and approx. 20 miles from warner robbins, ga when we heard what sounded like a gunshot. We were on the interstate in mild traffic with temperature in 80's and overcast. We saw nothing hit our car and no bullet holes, but knew their was a lot of noise and something was wrong. We pulled back the cover on our sun roof and saw the glass was shattered and raised upward. It had exploded. We went to the dealer in warner robbins and they said it looked like it could have been a small crack in the glass. A defect. They vacuumed out the glass and covered it with cardboard, plastic garbage bags and put masking tape all around it to protect us. (they of course did not have the part.) the hotel there allowed us to park under their entrance which was covered as it was beginning to rain. On 09/27/2018 as soon as we got home to nashville, tn we went to the dealer we had purchased this car from only 4 months earlier on 06/02/2018. They have refused our claim. We don't think this is fair since we didn't cause this, but that seems to be sop in these cases. |
| Vehicle Mileage at Failure | 4000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NASHVILLE, TN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |