| Issue ID | 1561319 |
| Internal NHTSA # | 11205343 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2018 |
| File date | 02/04/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2018 toyota rav4 has stalled 5 times while driving on city streets in moving traffic, first time in feb 2019 while driving home from work, in april three times while driving to work and one time while driving home from work(rush hour). All documented with toyota. Occurs when i take my foot off the gas while driving, and difficulty restarting after it stalls with loss of power and sputtering. 'charging system malfunction' warning msg appeared on dashboard(i took photo and emailed to toyota). I followed instructions in 2018 toyotal rav4 owner's manual "stop the car immediately... Continuing to drive the vehicle may be dangerous". Had car towed to toyota immediately. 3 trouble codes were recorded p1603(engine stall), p1604 startability malfunction, and p1605(rough idling), however they were unable to determine root cause of stalling and refused to keep my car to do further analysis despite the fact that i told them i did not feel safe driving vehicle, and my car is still under comprehensive warranty coverage. I contacted corporate, and they restated dealer conclusions and would not allow me to speak to a field tech specialist. I then emailed and wrote a letter to vp sales of toyota, andrew gilleland. Rep from executive office called me. I asked for toyota to provide me with either transportation assistance and a no cost-to-me extended comprehensive warranty until the underlying cause is determined and without further stalling incidences, or a replacement vehicle. He refused, despite all the significant potentially dangerous safety issues in a vehicle with less than 9,200 miles. Toyota does not appear to be concerned with reliability, peace of mind, and most of all safety. I have a case # with toyota. I recently discovered there are several other reports on this site with same stalling issues as my car. |
| Vehicle Mileage at Failure | 8940 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | 2T3ZFREV1JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |