| Issue ID | 1526344 |
| Internal NHTSA # | 11164698 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2018 |
| File date | 24/12/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | After purchasing our brand-new 2018 rav4 from authorized toyota dealer, we were heading back home. On our way, we noticed burning smell followed by black smoke filled front side of the cabin. I quickly moved my car to the right side parking lot. While changing the lane i could not even see the right mirror because of the black smoke in the cabin. As soon as i parked the car and we got off the car, within a few seconds flames from the hoods were noticed i called emergency service (911) and to our disbelief to watch our new car burning in front of us. It was only 15 mins drive from dealer when we the incident happened. It took only 10 mins to see my car was destroyed by flames. I could not get anything out from front or back seats |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALPHARETTA, GA |
| VIN pattern | JTMWFREV1JJXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |