| Issue ID | 1664724 |
| Internal NHTSA # | 11327143 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2017 |
| File date | 04/05/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I had own 2017 toyota rav4le for less than 3 years and less then 25000 mile, we follow the instructions to have a schedule maintenance. We have never experience any problem at all, overall it was good driving car. However, on 5/4/2020, i parked my car at parking lot, turned off engine. I heard gentle click click two sound, do not realized it was from my car (other people was unload stuff). I open the driver side door get ready to off my car and go. I smelled rubber burning. I look around and see my engine had light smoke came out from engine, then became darker smoke, and follow by fire. I called 911, they send a fire department to put off the fire for me. My toyota rav4 le was all burned by unknown reason. I do not smoke, i paid off my car and i have no financial gain to have car burn. I just want to warning other owner, it could happened to you, i was lucky to be able to work out from my burning vehicle. My car was under warranty, but toyota dealer stated that they would not able to honor such warranty, asked me call headquarter, i tried to email but after i upload pictures and it was suddenly intercepted in the cloud-disappear. I am report this incident to warning others. |
| Vehicle Mileage at Failure | 24500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MANVEL, TX |
| VIN pattern | JTMZFREV1HJXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |