| Issue ID | 1645406 |
| Internal NHTSA # | 11309946 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2017 |
| File date | 12/02/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I was stopped at a red light in a left hand turn lane. A vehicle making a left hand turn accidentally drove head first into my car. My passenger and i had seat belts on. The approximate speed of the other car was greater than 10 miles per hour. The air bags did not deploy despite considerable front end damage. A message on the dashboard says "srs airbag system malfunction. Visit your dealer". I want to make sure that the airbags were not defective. I have read that if a vehicle is stationary and the seat belts are on it may not activate. That is ok - just want to make sure that is the intent. |
| Vehicle Mileage at Failure | 15 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICO, CA |
| VIN pattern | JTMRJREVXHDXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |