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2017 Toyota RAV4 Steering Problems, Complaints and Defects

Issue ID	1662225
Internal NHTSA #	11325390
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2017
File date	08/02/20
Component	STEERING
Product type code	VEHICLE
Description of the problem	Water pump leak i believe started around 21,000 miles. Along with the replacement of front brake pads i complained of right front side of car with squealing noise possible drive belt or dirty rotor. At one point both front rotors slightly warm to touch after 45 min city drive home, another time right rotor hot and left slightly warm. They replaced front brake pads not checking calipers or hose and just put on brake pads and said right tire worn and replaced both and said it will solve the problem. After a few days toyota rep and told him the said intermittent squealing somewhat grind noise was back. Not taken seriously i reported to corporate and went to another dealer to do diagnostic checking calipers and found nothing. Around 50,000 miles i found powder next to drive belt. They discovered it was a leaking water pump and replaced my pump and drive belt. 41/2 months later the car had same squealing now rubber sound added, steering stiffer and hissing sound came from front of engine at light. Took in and couldn't find anything wrong in entire day 8 hrs. I drove away and by third light squealing for 25 mins and neighbors heard me coming,one couple reported loud at front right tire. I reported that immediately to [xxx] at precision that my car was worse and turning steering wheel right and left is now happening as neighbor reported but no return call. This car sound typically happens at braking at light and hitting gas at light on city streets drive at 40-50 miles per hr. But usually at lights can hear. Called [xxx] after left shop car right and left turns squeak when turning steering wheel only one day did i hear two different sounds whirring noise and hissing sound 3 days apart at light stopped 3 weeks my car, jumped forward at a stop i've had it aligned new tires & still intermittent noise now worse dec 2019 changed water pump and drive belt /sprayed engine down. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TUCSON, AZ
VIN pattern	JTMZFREV6HJXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	1
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0L0XEP68H4085876 WF0NXXGCHNPJ32745 5TDBZRFH8JS900739 2GNAXKEV3L6134911 WBAKT020700T68377 1C4RJECT1DC612770 MA3EVB11S01786202 LB37622Z2KX602483 WF0LXXCPVLWG63456 JKAZN6A18FA005995 MALBB51C5FM665449 MR0ER396407563137

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2017 Toyota RAV4 Steering Problems, Complaints and Defects, Recalls and Failures

2017 Toyota RAV4 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?