| Issue ID | 1399065 |
| Internal NHTSA # | 11014151 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2017 |
| File date | 25/04/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 toyota rav4. While driving at unknown speeds, the brake pedal traveled to the floor when depressed and the vehicle did not respond. The vehicle was taken to a local dealer (performance toyota located at 5676 dixie hwy fairfield, oh 45014) where it diagnosed that the brakes met toyota specifications. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 1,400. Updated 11/02/17*lj consumer stated the distance the brake pedal travels before the brakes are applied to stop the car. Distance is increasing as we put miles on the vehicle. The brake pedal will continue moving towards the floor after stopping. As in a drive thru line. Brake pedal is soft and spongey. Mimcs air in brake line. Updated 10/4/18*jb |
| Vehicle Mileage at Failure | 1400 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HAMILTON, OH |
| VIN pattern | 2T3BFREV8HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 24/04/17 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PERFORMANCE TOYOTA |
| Dealer's telephone number | 513-874-8797 |
| Dealer's city | FAIRFIELD |
| Dealer's state code | OH |
| Dealer's ZIP code | 45014 |