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2017 Toyota RAV4 Exterior Lighting Problems, Complaints and Defects

Issue ID	1551807
Internal NHTSA #	11192897
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2017
File date	20/12/18
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	When using auto head lamps and engaging the auto high beams (pushing the left hand switch in) they don't always turn on. Sometimes the green auto ready light will not come on which prevents the high beam (blue) light from turning on. I had no issues until about a month ago and now the high beams have refused to turn on a dozen times. I understand this is an intermittent issue, some times they work and sometimes they don't but it is very dangerous when driving on unlit back rounds to have my high beams refuse to turn on. I brought my car in to acton toyota in littleton ma and they claim they could not reproduce the problem. They refuse to acknowledge there have been numerous complaints about the auto high beams not working properly since 2016. Since i drive back roads every day which do not have street lights, i need the high beams to come on reliably when i pull back the light switch lever. I understand determining root cause and corrective action on an intermittent is difficult but, they should be honest with their customers and admit the issue exists.
Vehicle Mileage at Failure	12000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GROTON, MA
VIN pattern	2T3RFREV6HWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF77NNFRC9J207237 W0L0ZCF6851122439 WF0NXXGCHNKL59237 LSVY460T2S2052206 ZAM45KLA8B0058522 1ZVHT80N985112456 JHLRE48727C096145 3MVDMBCM7SM758433 WDD2073471F178180 WBA1V710705A63936 SAJWJ6FV2G8K35042 TMADB51CP9J002747

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2017 Toyota RAV4 Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2017 Toyota RAV4 Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?