| Issue ID | 1605751 |
| Internal NHTSA # | 11259053 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2017 |
| File date | 01/02/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 toyota rav4. While driving various speeds and depressing the brake pedal, the pedal traveled all the way to the floorboard. The contact stated that the vehicle did not brake in a timely manner. There were no warning indicators illuminated. While driving 30 or 50 mph, the rpms abruptly increased without warning, which caused the vehicle to jerk and shake uncontrollably. The contact took the vehicle to hudson toyota (599 nj-440, jersey city, nj 07305, 201-713-5508) and paid to have the vehicle diagnosed. The dealer informed him that the front brake pads needed to be replaced and the rear brake pads needed to be cleaned. The vehicle was repaired, but the failures continued. The contact took the vehicle to route 22 toyota (109 us-22, hillside, nj 07205, 973-287-4741) where they did not honor his extended warranty and attempted to charge $250 for a diagnostic. The manufacturer was notified and provided a case number. The failure mileage was approximately 17,500.*bf contact stated engine control was replaced and transmission failure was repaired.*jb |
| Vehicle Mileage at Failure | 17500 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | JERSEY CITY, NJ |
| VIN pattern | 2T3BFREV2HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 05/12/17 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HUDSON TOYOTA |
| Dealer's telephone number | 201-433-0009 |
| Dealer's city | JERSEY CITY |
| Dealer's state code | NJ |
| Dealer's ZIP code | 07305 |