| Issue ID | 1471335 |
| Internal NHTSA # | 11099181 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2017 |
| File date | 30/05/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I was driving home and at a red light when my rav4 started to shake and feel as though it was going to stall out. Everything shut down and i was unable to move. I received the following error on our display, "charging system malfunction". After a few seconds i was able to turn my vehicle on and proceed through the intersection. Approximately one minute later it started to stutter again. I was able to make it to my driveway before it turned off and lost power. I informed my husband what had happened and he took the vehicle out to see if the same error would occur. Within five minutes into his drive the vehicle shut off. We had it towed to our toyota dealership, as we just purchased this rav4 brand new nine months ago. The service department conducted multiple tests and informed us that everything was fine. It is a little unnerving to know that the vehicle i drive could completely turn off, potentially on a busy highway. The risk for serious injury or death, to me or my family, is high if this occurs. Again, to recap, the vehicle shut down while stopped at a red light and also when it was in motion. |
| Vehicle Mileage at Failure | 6100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | VERONA, PA |
| VIN pattern | 2T3DFREV0HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |