| Issue ID | 1372140 |
| Internal NHTSA # | 10979422 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2016 |
| File date | 27/03/17 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | The rav 4 has an aggressive idle speed which cause the car to "creep" forward when stopped. If excess force isn't applied to the brake, the car will move forward at stop lights etc. I initially reported the problem to toyota of vacaville ca. On 8/25/216. I had rented a toyota corolla while the dealership investigated the problem along with routine maintenance. The report came back that the car operated normally. I then asked to do a "test drive" with the chief mechanic. We went out in the corolla first to a flat level location in the parking lot. After stopping the car i released the brake to demonstrate how docile the car reacted when the brake was released. We then got into my rav 4 and returned to the same location. I repeated the process and noted with the mechanic how much more aggressive the rav reacted when the brake was released. My assumption is that the idle is set too high which causes this problem of "creeping" while stopped. The mechanic agreed that it appeared more aggressive but wanted to do further testing, so on 8/28/2017 i returned the car to the dealership. The mechanic test drove another rav 4 and did a time test on how fast it went from point a to point b. He repeated the process with my car. His report stated that both rav 's performed the same. Unsatisfied with the testing done at the dealership i called toyota customer care on 8/30/207 and stated my concern. I was told that the dealership could not adjust the idle on the car because that's the way the car was designed and to change it would void the warranty. So toyota engineered into the rav 4 a problematic idle speed? I feel this is a safety issue and one day i will rear end someone. I have owned over 30 toyotas during my life, rented hundreds of cars during my career and have never had a car respond the way this rav 4 does. |
| Vehicle Mileage at Failure | 5 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPA, CA |
| VIN pattern | 2T3ZFREVOGWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |