| Issue ID | 1291921 |
| Internal NHTSA # | 10875460 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2016 |
| File date | 23/04/16 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | The cruise control on my 2016 rav4 le awd with 6 speed automatic transmission is very erratic. At highway speed (60-70 mph) it is fine on a flat road, but at the slightest incline will downshift to fifth, then slam into fourth gear with the engine rpms going up to over 4000. It will then either stay downshifted or constantly shift up and down until i am well over the top of the hill. The dealer said they all do that, so it's normal. I've stopped using the cruise because i'm concerned about possible engine and transmission damage from the harsh shifting and high rpms, but it also is very distracting to the driver which makes it a safety issue. I've complained to "ask toyota" customer service twice. They just say they'll pass along my complaint to the proper department. |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OMAHA, NE |
| VIN pattern | 2T3BFREV2GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |