| Issue ID | 1697851 |
| Internal NHTSA # | 11364685 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2016 |
| File date | 01/05/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 toyota rav4. The contact stated that he noticed moisture coming from the floor on the front passenger's side of the vehicle. The condition was noticeable after it rained or when the air conditioner was being used. The vehicle was taken to the dealer longo toyota 3534 n. Peck rd., el monte, ca 91731, (626) 539-2403. The mechanic was unable diagnose the issue since the floor area was dried. It was suggested to the contact to bring the vehicle back another time. The vehicle was returned to the dealer and diagnosed that the air conditioning drain hose underneath the floor was clogged with spider webbing. The floor underneath the carpet was covered in mold and mildew due to the moisture. The contact was concerned about a health risk from the mold and mildew. The dealer quoted a repair cost of $4,000 to $5,000. The vehicle was not repaired. The failure mileage was 19,000. |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LOS ANGELES, CA |
| VIN pattern | JTMDJREV2GDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |